Once you push that pretty new website out into the world, your job is done, right? The client has a new website and… a million questions. It’s not your job to be doing all this training... right? Right? But you feel bad, so you offer support for two weeks, maybe a month, but you feel resentful the first few times. After a couple rounds of this happening, you put a support clause in your contract, and bump your price a bit to cover it. But it’s still frustrating to answer the same questions over and over … [Read more...] about How to create a goodbye packet
Scheduling projects is an art form. Schedule correctly and you'll be making good money with plenty of free time to enjoy your life. Schedule incorrectly and you'll be ripping your hair out while you down six pots of coffee and work through the weekend. That might be a bit of an exaggeration, but not much. Many freelancers and entrepreneurs tend to overbook or improperly book themselves, and can end up working in excess of 80 hours a week. That's fine for a limited time if you want to rake in some money, but … [Read more...] about Stop making these project scheduling mistakes!
This past month we've talked a lot about client screening and onboarding. The Unstoppable Crew has been up to challenge in streamlining their client onboarding processes. Are you? Do note that some of these links are affiliate links, and that if you click them and then make a purchase, I will receive a commission. I only promote and share resources that I have used and love. Check out these resources to get help onboarding and screening your clients! Client Onboarding Resources Map your client onboarding … [Read more...] about Client onboarding resources roundup!
Getting lost is frustrating. When you don't know which way to go or what happens next, you get anxious and angry. That's how your clients feel if your onboarding process is rough or confusing. And when they feel frustrated and anxious before the project even begins, you'll be fighting an uphill battle to make them happy. Each business is unique, but every business needs an onboarding process. While the steps may vary from business to business, it's important to take the time to map out your onboarding process … [Read more...] about How to map your client onboarding process
Have you every taken on a project that you thought was a good fit, but ended up being a bad one? It happens to all of us. Sometimes we get a gut feeling (trust it!) but not always. Sometimes bad fits blindside us and we have to dig our way out of the mess. Here are a few ways to pinpoint whether a project is a good fit or not. Are you excited to work on the project? When you think about the project, are you excited to work on it? Apathetic? Already dreading it it? When you're not interested in a project, at … [Read more...] about How to tell if a project is a good fit for you
Having a comfortable and functional work space is a necessity when working from home. You can’t focus if your space is a mess, and you can’t work efficiently if you don’t have everything you need within easy reach. Here are eight tips on making a comfortable and functional space where you can work AND play. Get a good chair and desk This is really important. You will hate working if you are uncomfortable the whole time. Working on client projects when your back is screaming in agony is no fun. Trust me. I don’t … [Read more...] about How to create a functional work space at home