Systematize Your Business

I used to dread sending website mockups to clients. I knew there would be changes. And changes, and changes. Every time I sent a mockup I held my breath. And every time I saw the client had responded it to it… I held it longer. I … [Read more...] about 3 Mistakes you’re making with your mockups

We've all been there, things are going along swimmingly and then suddenly we hit a lull in business. It's scary financially, and if you're like me, after about 48 hours you're thinking no one will ever hire you again and you should just give up and … [Read more...] about What to do when business is slow

It's popular opinion in the freelance industry that clients are always the ones at fault. This idea is popularized by sites like Clients From Hell, and a lot of "gurus" who run around and advise others to fire clients at the slightest hint of … [Read more...] about 3 Things you do that drive your clients nuts

Having been a web designer and a client, I've seen this scenario from both sides. As a designer, you're plugging away at a client's project, oblivious to the fact that your client is starting to freak out and believe you've run off with their … [Read more...] about 3 Things you HAVE to do to keep your clients from getting antsy

If you’ve been involved in any kind of service industry for long, you’ve probably heard the saying, “The client is always right.” While we all know there are lots of times when the client is not right, most of the time we just pretend like it’s all … [Read more...] about What to do when your client is wrong

Are you still sending your list a new email each week or so? When new people sign up, do they get whatever your latest article is? If so, you're doing it wrong Look, if you've been blogging/writing to your audience for a long time, then … [Read more...] about The huge mistake you’re making with your email list as a web designer