I used to dread sending website mockups to clients. I knew there would be changes. And changes, and changes. Every time I sent a mockup I held my breath. And every time I saw the client had responded it to it… I held it longer. I didn’t want to know. I didn’t want to start an endless revision cycle until my hair turned gray and I needed a walker. Because it happened every time. Until, I changed the way I presented my work. For the first few years of my business, I did … [Read more...] about 3 Mistakes you’re making with your mockups
Systems & Productivity
What to do when business is slow
We've all been there, things are going along swimmingly and then suddenly we hit a lull in business. It's scary financially, and if you're like me, after about 48 hours you're thinking no one will ever hire you again and you should just give up and WHAT THE HELL WERE YOU EVEN THINKING?! Then you drink half a hard cider, pass on the couch while watching CSI:NY, and wake up the next morning feeling like a hungover loser. It's cool though, because after you repeat this process a few times … [Read more...] about What to do when business is slow
3 Things you HAVE to do to keep your clients from getting antsy
Having been a web designer and a client, I've seen this scenario from both sides. As a designer, you're plugging away at a client's project, oblivious to the fact that your client is starting to freak out and believe you've run off with their money. As a client, you're waiting, and waiting, and waaaaaaaaaaaiting to hear back from the person you paid to get a job done. And you're hearing nothing. This happens FAR too often. And the result? You get a nightmare client (or if you are the … [Read more...] about 3 Things you HAVE to do to keep your clients from getting antsy
How to create a goodbye packet
Once you push that pretty new website out into the world, your job is done, right? The client has a new website and… a million questions. It’s not your job to be doing all this training... right? Right? But you feel bad, so you offer support for two weeks, maybe a month, but you feel resentful the first few times. After a couple rounds of this happening, you put a support clause in your contract, and bump your price a bit to cover it. But it’s still frustrating to answer the same … [Read more...] about How to create a goodbye packet
4 Things you should automate in your business
You're doing too much. You know you are. You're juggling client work with admin tasks and wear twelve different hats every single day. You know you can automate things, but you're not quite sure how. Here are four things you can start automating in your business--today! Psst! This post contains affiliate links. I only share products/services I use and love myself. I do get a small commission if you click one of the links and make a purchase. See full terms … [Read more...] about 4 Things you should automate in your business
How to prep your business for vacation
It's time you took a vacation! Do you know how to prep your business for vacation? As entrepreneurs and freelancers, we tend to rarely take time off, since paid vacations are hard to come by. But if you don't recharge your batteries at least once a year, you're likely on a path that leads to burnout. And being burned out from your own business is no good. Your projects and clients suffer, because you're suffering. You need to take a vacation, and you can do that with a little prep work. In … [Read more...] about How to prep your business for vacation
