It's popular opinion in the freelance industry that clients are always the ones at fault. This idea is popularized by sites like Clients From Hell, and a lot of "gurus" who run around and advise others to fire clients at the slightest hint of … [Read more...] about 3 Things you do that drive your clients nuts
The Successfully Simple Show
Having been a web designer and a client, I've seen this scenario from both sides. As a designer, you're plugging away at a client's project, oblivious to the fact that your client is starting to freak out and believe you've run off with their … [Read more...] about 3 Things you HAVE to do to keep your clients from getting antsy
One of the things I'm asked most often is, "Do I really need a contract?" And the answer: YES. 100% YES. Do not make a website without one! I don't care if you're working with a stranger, your best friend, or your grandma. You NEED a … [Read more...] about 3 Resources for killer contracts!
“But my clients can’t afford a $10,000 website. They can’t even afford a $3,000 one!” Does that sound like you? It sounds like a lot of web designers I know. And while I could (and often do) tell them to target clients with more money, sometimes … [Read more...] about How to help clients with tiny budgets
As entrepreneurs, we're often pitted against each other in some sort of weird business-death match to be the first to reach six-figures. We're told to either watch our competition and outdo them, or ignore them completely, and focus on … [Read more...] about Why I don’t believe in competition
If you’ve been involved in any kind of service industry for long, you’ve probably heard the saying, “The client is always right.” While we all know there are lots of times when the client is not right, most of the time we just pretend like it’s all … [Read more...] about What to do when your client is wrong